Privacy Policy

Privacy Policy

Last Updated: 01 April 2025

SIBCA operates the https://www.sibca.com/ website, which provides various services, including Fire, Life Safety, HVAC, BMS, Security, ELV, Structured Cabling, Audiovisual, and ICT solutions.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information when using our website.

By using our services, you agree to the collection and use of information as outlined in this Privacy Policy. We use Personal Information only for providing and improving our services and do not share your information except as described below.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.sibca.com/, unless otherwise stated.

1. Information Collection and Use

When visiting our website or using our online services, we may process information that you:

  • Actively provide (e.g., filling out forms, job applications, or inquiries).
  • Automatically generate (e.g., website usage data, device information, etc.).

This includes:
Contact Information: Name, email address, phone number, company details.
Submitted Data: Support requests, surveys, or forum posts.
Usage Data: IP address, browser type, device details, pages visited, and interaction data.

We use this information to enhance user experience, improve our services, and respond to inquiries efficiently.

2. Log Data

Whenever you visit our website, we collect Log Data, which may include:
Your device’s IP address
Browser version
Pages visited and time spent
Date and time of access

This data helps us analyze website performance and improve user experience.

3. Cookies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve functionality

You can accept or reject cookies in your browser settings. However, disabling cookies may affect website functionality.

4. Service Providers

We may share your Personal Information with trusted third-party service providers to:
Facilitate website operations
Provide customer support services
Conduct analytics and marketing campaigns

These providers are contractually obligated to keep your data secure and use it only for specified purposes.

5. Security

We prioritize your data security by implementing:
Encryption protocols for data protection
Access control measures to limit unauthorized access
Regular security audits to ensure compliance

However, no online data transmission is 100% secure, and we advise users to take precautions when sharing personal information online.

6. Links to Other Sites

Our website may contain links to third-party sites. Please note that we do not control or take responsibility for their privacy practices. We encourage users to review the privacy policies of any external websites before providing personal information.

7. Children’s Privacy

Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided personal information, we will delete it immediately.

If you believe that a child has provided us with their data, please contact us at [Insert Contact Email].

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with the last updated date at the top.

By continuing to use our website, you agree to the updated policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us: